PROPERTY MANAGEMENT

Through its wholly-owned affiliate, Chance Property Management, LLC "CPM", the Company provides property management services for its owned portfolio. CPM believes that a successful organization must be inherently consumer-centric as well as providing an engaging and supportive workplace culture. Through the use of the latest technology platforms, CPM enables transparent communication between residents, leasing staff, key employees, accounting and corporate management. This real-time feedback loop improves resident retention and satisfaction and allows on-site employees to focus their efforts on building a positive relationship with existing and potential residents and the broader community.

With strict financial controls and an experienced corporate team, CPM delivers institutional-level reporting and ensures that all team members focus on the property's financial targets to meet and exceed budgets and leasing goals within CPM's Motto to:

"Creating Exceptional Communities Through Professionalism, Accountability, and Service Excellence."

Core Values

CPM takes great pride on ensuring the upmost respect for its employees, residents and community stakeholders. To ensure that the Company has a positive impact at each property, all employees are hired, trained and reviewed based upon fulfilling the core values of:

PEOPLE FIRST

We believe our success begins with people. We treat residents, Team Members, ownership partners, vendors, and guests with dignity, respect, and professionalism.

SERVICE EXCELLENCE

We strive to exceed expectations by providing exceptional service and creating positive experiences during every interaction.

OWNERSHIP MINDSET

We take responsibility for our actions, decisions, and results. We treat each community as if it were our own and seek opportunities to improve operations, resident satisfaction, and financial performance.